Reservations

 

To make a Reservation

You must be at least 18 years of age to make a booking of any accommodation displayed on our site. The client must provide a valid credit card and all care must be taken by the client to ensure that the information provided in the credit card is correct. Vision on Morphett Serviced Apartment takes no responsibility for any incorrect information provided. The person affecting the reservation is deemed responsible for accepting the reservation conditions on behalf of the persons named in the reservations

 

Names and ID

 

Names for all reservations must be given at the time of booking. Any name changes must be made in writing and confirmed in writing by Vision on Morphett Serviced Apartment. The Hotel will only check in and grant access to the room to the names as advised and registered to the room. All guests are required to provide identification(ID) during check in for security purposes.

 

 

Check-in/out

 

Check in/Check out for hotel guests: Vision serviced apartment’s check in time is 2:00 pm, and check out time is 10:00am . Late checkout requests may be made through the reception only, and are subject to determination based on hotel occupancy. Additional charges may apply.

Guests checking-in outside reception hours are requested to contact the hotel with an estimated time of arrival, and arrange final full payment of accommodation packages and a credit card pre-authorisation prior to arrival

 

Number of guest per room:

 

The maximum number of guest per room may vary depending on room type and bedding available in the room. Confirmation of available of room type, required bedding and number of guests should be made at time of reservation. The maximum number of guests may include some of the following combinations-

  • One-bed Room: One Queen Size Bed- 2 persons

  • Two-bed Room: One Queen Size Bed & One Double Size Bed- 4 persons

 

 

Damage & Disposal Of Garbage:

 

You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel premises or property caused by you or any persons in your party (whether or not staying at the Hotel) during your stay.Vision on Morphett service apartment reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole
discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered by Vision service apartment as a result of the aforesaid. Regardless, Vision serviced apartment further reserves the right to commence legal proceedings against you without notice.

 

Please note that any person discarding of rubbish on common property is in breach and committing and offence under the following corporation By-Law: S6 - All occupiers/guests are requested to refrain from leaving unwanted items on the common property
effective immediately!

 

Additional Bedding

Additional bedding can be either a rollaway or a sofa bed and is in addition to the existing bedding in the room. Depending on the room type requested will determine if a rollway bed or sofa bed is available for use and the room can accommodate the extra bedding. Additional fees are applicable for additional bedding and are charged at the extra person fee.

 

Cancellation Policy:

 

Bookings cancelled/amended 7 days or less prior to arrival will incur 100% cancellation fee equivalent to the total value of the reservation. 

No shows: Guests who do not show for their confirmed reservation will incur 100% no show fee equivalent to total value of the reservation.

 

Deposit/Guarantee:

 

$100 reservations guaranteed by a credit card will be pre-authorized for guests when check-in, and it will be refunded 4-7 business days after guest check-out if there are no damage or lose in the room. Additional $300 deposit may apply if request one more pair of key.

 

Smoking policy:

 

Vision serviced apartment is a 100% non-smoking facility. Smoking is not permitted anywhere within the hotel. Any guest found in breach of the Hotel’s non-smoking policy may be charged additional cleaning fees ($200minimum charge) and loss of revenue compensation. Guests who fail to comply with the Hotel’s non-smoking policy may be requested to vacate their hotel room and the premises and forfeit any deposits made with the Hotel.

 

Car Parking:

 

The hotel offers a car parking service and it charges $15 per night per car spot. The Hotel also accepts no liability or responsibility for any damage occurred to the vehicle whilst in the Hotel park or under the Hotel employees care. The Hotel recommends all guests to have full and comprehensive insurance so the insurance can cover any potential claims.

 

Complimentary Guest Items:

 

The hotel provides a range of items on a complimentary basis in every guest room. This will include Tea & Coffee facilities (coffee, tea bags, sugar and small milk pack) and a range of bathroom items (soap, shampoo, conditioner, body lotion).

 
Payments:

 

Full Payment will be processed 7 days prior to arrival on the credit card provided at time of booking for the total reservation value . Vision on Morphett Serviced Apartment reserves the right to cancel a reservation if payment cannot be processed on the credit card provided 24 hours prior to arrival. A surcharge will apply to payments made by Visa, Mastercard, American Express. The surcharge applied to these cards may vary and is displayed at the time payment for the booking is to be made.

 

Extra Person Policy

 

Persons aged over 12 years will be charged $50 for each person staying in a room which exceeds the maximum occupancy for the room type, or where extra beds or linen are required.

No Shoe & No Youth Policy

 

All guests are required to take off shoes upon arriving at their designated accommodation apartment. Our Housekeeping Staff will check the room after your departure and if the carpet floor were dirty to a certainlevel where steam clean has to be organized, The Hotel Management will charge the guests’ at $150 minimum for organizing the Steam Cleaning. Each room must have an adult aged 18 years and older when underage individual exist.

 

Keep noise level to minimum level. We enforce the maximum occupancy limits for all room types. If the occupancy limit is exceeded, there will be a $50 fee per person and guests who are not registered may be asked to leave. No parties are allowed in the guest rooms at any time. Anything above the occupancy limit per suite is defined as a party. While we attempt to give at least one warning, we reserve the right to take other measures in order to ensure the comfort and enjoyment of other guests.All money, deposits, and rents will be forfeited in the event of an eviction. As a registered guest, you assume complete responsibility for any and all damages caused by your group.